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SOLVO offers a diverse lineup of products, each available in a range of configurations:Solvo.WMS: Warehouse Management System
Flexible, reliable, and high-performing, Solvo.WMS enhances your warehouse operations with real-time inventory tracking, transparent supply chain processes, and flawless order fulfillment.Solvo.TOS: Terminal Operating System
Solvo.TOS simplifies port operations, increases performance, and reduces costs. It streamlines cargo handling, optimizes vessel turnaround time, and boosts service levels for a more efficient terminal.Cargo Terminal Solutions: Out-of-the-Box and Customizable
Manage high-volume cargo flows effortlessly with solutions that deliver efficient loading and unloading, precise tracking, and cohesive, prompt operations tailored to your terminal’s needs.Comprehensive Customer Support
At SOLVO, we ensure our clients receive timely and thorough support to keep their operations running smoothly:- Seamless maintenance of port and warehouse operations
- 24/7 hotline assistance
- Approachable online support
- Testing and installation of updates
- Detailed user consultations
- Rapid crash recovery
SOLVO’s Service Levels
Basic Service Features
- Regular preventive maintenance to ensure stable system performance
- Preparation and implementation of new releases
- Bug fixes in operating software
- 24/7 hotline for critical failure resolution and real-time data monitoring to maintain the required quality standards
- Efficiency monitoring and analysis of product settings to ensure alignment with current processes and operational needs
Optional Service Features
- Resolution of operational issues raised by customer staff
- Consultations on product utilization
- Customization and expansion of product functionality to fit specific business needs
- User training for SOLVO product operation
